What are you writing about?
Pick the closest one and it will open your mail app with the subject line and the details we need already filled in. It genuinely speeds things up.
SOMETHING IS BROKEN
A crash, a gem that will not swap, a chest that ate itself, art that failed to load. Tell us your device and what you were doing.
Report a bug →LEADERBOARD & NAMES
Want your display name taken off the board, or think a score is not legitimate? Send us the name exactly as it appears.
Contact us →PRIVACY & DATA
Access, correction or deletion requests, and anything else covered by our privacy policy. We do not charge and we do not stall.
Make a request →PRESS & BUSINESS
Coverage, partnerships, localisation, or anything commercial. Press kit and high-resolution assets available on request.
Get in touch →Answers that might save you an email
I uninstalled the game and lost everything. Can you restore it?
Honestly, no — and we would rather tell you straight than take a week to say it. Your save lives entirely on your device and never gets uploaded, which is why the game needs no account and collects almost nothing about you. The trade-off is that when the device storage goes, the save goes with it, and we have no copy to send back. Only a leaderboard entry you claimed a name for survives on our side.
How do I get epic artifacts? I only ever find basic ones.
Speed is the only route. Finish a discovery with at least 40% of the 25 second clock still remaining and the piece comes out epic instead of basic. Load the board first — crystals count as 2 towards the target, diamonds 3 and chests 6, so cracking a chest inside a discovery is by far the fastest way to hit it early.
Are there in-app purchases?
None. There is no shop, no coin packs and no billing in the game at all. Every coin is earned on the board, and destinations and relics are bought with those. The only ads are rewarded ones you choose to watch.
How do I unlock more destinations?
Your first 25 stops are already yours. After that, open PLACES from the menu and spend banked coins to add more to your tour rotation. Each new place brings fresh scenery, three more chests and twenty more artifacts.
My coin streak keeps collapsing. What counts as a strong move?
Clearing 5 or more gems in one move, or landing a 2-deep cascade. Anything weaker breaks the streak — though your first break each run is forgiven. Tiers land at 6, 13, 22, 34 and 50 consecutive strong moves, paying up to x10, and every tier you reach also hands back moves.
Can I play offline?
The game itself plays fine without a connection. You will need one to submit a score to the leaderboard or to watch a rewarded ad, but nothing about the core run requires being online.
I found a destination with wrong or offensive information.
Please tell us — the game covers 217 real places and we would rather fix a mistake than defend it. Email the destination name and what is wrong and we will correct it in the next update.
Writing about a bug?
Include your device model, your Android version, and the destination you were on when it happened. Those three lines resolve most reports on the first reply instead of the third.